In conversations with business owners I have found that many times they wonder why their employees do not meet their expectations when it comes to effort and accountability to help make the business grow. Another way to say it, would be, they think because they hire someone that they (the employee) should automatically understand what the vision is for the business and being able to executing what needs to be done to make it happen. As a business owner if this is what you have thought, you probably have been disappointed and wonder what is wrong. When business owners, mangers or supervisors do not know how to effectively lead the troops they will find that they (the employees) either become stifled or disenchanted with what is happening with the business as a whole. It is up to the leadership of the business to become the “oil” that will make the gears move smoothly, effectively and in a continual forward motion.
To effectively lead you need to have a clear direction of where you (and your business) are going so that you may take your employees along with you. Directions for employees will come in the form of polices and procedures that they need to follow in order to be moving in the same direction as the leadership. This doesn’t mean that you need to have a large policy and procedure manual, but it does mean that directions need to be written down, read and implemented so that your employees can be held accountable for what they are do be doing. By taking the time to communicate with your employees and train them they will become more engaged with the structure and processes of the business. Two of the biggest issues as to why employees fail to move ahead, become accountable and engaged is that the business owner and leadership do not have a formal business plan and failure to communicate the business.
As I said it is the leadership that is the oil that makes the business run smoothly, without it the gears will constantly grind and eventually come to a halt.
Productivity is never an accident it is always the result of a commitment to excellence, intelligent planning and focused effort.” ~ Paul J. Meyer
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