One of my job tasks is taking the deposits to the bank. I find that this task is time consuming and I feel that my time could be better spent. Since it is a smart business practice (preventing embezzlement) to have someone different from the person who made up the deposit to take it to the bank, the job is mine.
While standing in line waiting for a teller (they closed the business night drop) I have taken up the hobby of people watching and listening.
I have heard and witnessed several interesting things at the bank and actually have started looking forward to my weekly visits to see what I might encounter.
Recently there was an incident that really stuck with me. There was a gentleman ahead of me and when it was his turn to approach the teller, she looked at his check and told him that she knew the man’s who wrote his check. She continued by letting him know that this person was her son’s coach.
The gentleman then told her that this man was his employer. She told him that it must be wonderful to work for such a nice man. He said yes, and then went on to tell her about a few of the nice things his employer does in the community besides coaching children’s sports.
The teller told him that her son really has grown to like this man very much and always wants to have him as his coach. She said all of the parents of the children on the team have high respect for him and how he handles their children.
As the gentleman’s transaction came to a close, the teller told him goodbye and asked him to tell his employer hello for her when he saw him. He told her he certainly would.
Now this conversation took place in the matter of minutes, but it really started me to think as to what would the conversation be like if one of my staff members met someone who I knew in a similar situation?
Would they talk as highly about me as this gentleman and teller spoke of the man they both knew?
Sometimes we forget about the impact we make on others and that they do have opinions of us, that may be very different from what we think they should be.
Our reputation speaks loudly of who we are. It can make or break us as a businessperson or business owner. It is important that we do a report card on ourselves and get good, honest feedback on how others view us.
We can become a better person by evaluation and then improvement in the areas that we find shortcomings.
I am really glad that I heard this conversation, it made me really think about how others might view me and what I could do to make sure that I am putting my best self out there when I serve people at my job.
This is good food for thought….. How are you doing?
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