Have you ever been part of a team that had talented people on it, but did not seem to go anywhere? If so, it is very possible that the team lacked vision for what it was trying to do. It has been said “Great vision precedes great achievement.”
People need a vision in order to know their purpose. If the office does not have a vision for what it is doing and where it is going the team will just be surviving and not really moving forward. If you are the business owner or manager and you do not know what the vision is for the business then how do you expect for the staff to perform with confidence? No one knows what direction they are headed, or what for.
Many times I have heard from physicians or their office manager that the staff does not perform to their satisfaction, such as seeing what needs to be done and then doing it. But they (the management) have never taken the time to give them (the staff) any real direction, they just expect their staff to know and do it (maybe if they had a crystal ball it would be easier). Well do not be surprised, they will not know what you want if the vision for the office has not been clearly defined to them.
The business owner may be the leader of the practice, but may not be the greatest visionary. The vision may come from one or more of the staff members with the physician totally backing it. Once the vision for the business has been set then the leader needs to do just that “lead”. Remember “if you lead them they will follow” the leader is responsible for keeping the vision in front of the team and to encourage and inform them on how they are progressing toward the goal.
The office vision needs to be compelling, one that all team members can catch on to and are willing to work for. The office team needs to be able to see the strengths, convictions and purpose of the vision. Visions that get people excited enough to work for are the ones that have these three ingredients; (1). Integrity, (2). Values, (3). Passion.
These are things that come from within and are the ingredients that fuel the fire to make the vision happen. As one of the wisest men to ever live, King Solomon” of ancient Israel said “Where there is no vision, the people will perish”. Visions are what bond teams together.
11/13/13
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