Last week I was presenting at a conference. One of my passions is being able to connect with people, just like myself, and share with them how they can have a great work environment.
I can pretty much bet, at each conference that I speak at, that I will run across a few (usually several) people that agree with the concept of creating a great work environment, but, for some reason they believe it just cannot happen in their situation.
This conference was no different. After one of my lectures a woman approached me, thanked me for the information that I shared, but wanted to let me know why “having a great work environment was impossible for her office.”
I am always very interested in hearing these stories as the people involved in them have trapped themselves in the idea that “nothing can ever change in their situation.” How sad it that?
This person was the office manager, and she had been hurt by the two office staff people that she worked with. Instead of working through the “problem” that causes her hurt feelings, she chooses to hang on to it and allows it to disrupt the office environment and the ability to move forward.
We discussed how she could let go of what had happened and the possibility of what could happen if she did this. She told me flat out that maybe sometime in the future she might consider this, but not now. Wow, she was choosing to allow her hurt feelings to come in between what was good for the business and what “she” wanted.
Why should her boss pay for such actions that were affecting his business? Business owners are subjected to these types of situations and they are paying the salaries of those who are causing them.
I brought up the subject of “attitude” to this woman and told her that she was being paid to manage this business and that she needed to adjust her attitude and address the issues at hand with the employees and the business owner and move ahead. She is causing her employer hardship because of her “wrong attitude” and she needs to change.
I could tell she knew that she was wrong in her decision of how she was handling things, yet she was trying to justify why she should continue it.
I told her that we are being paid to do a job and we need to be able to overcome situations that may come up and try to “snag” us and stop us from doing the job we are being paid to do. We need to be able to know when to take our “personal feelings” out of the situation and just do our job. Employers should not have to pay for “bad attitudes” and “people allowing personal feelings to disrupt their business.”
How are these types of issues dealt with at your workplace?
“No good work is ever done while the heart is hot and anxious and fretted.” ~ Oliver Schreiner
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