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Persistence Is The Key
If I had to come up with one word to describe my two decades of being a medical office manager and team leader it would be,...
Job Performance Reviews
When working with managers I have found one area that many find difficult is conducting Job Performance Reviews. Over the past couple of...
Unhappy At Work
According to a Gallup poll of more 1 million employed U.S. workers, it was concluded that the number 1 reason people quit their job is a...
Management Is Not For The Faint of Heart
Being in a management position is not for the “Faint of Heart.” (Definition: Lacking courage to face something difficult) Understanding...
The Greatness Inside
I was perusing quotes and pictures on the internet last night I came upon this picture. The more I looked at it and studied the image...
Evaluating Your Management Skills
“The task of management is to make people capable of joint performance, to make their strengths effective and their weaknesses...
Employee Appreciation Day, Backfired…
As I boarded the Airporter bus, on the way home from my trip, several airport employees were also boarding the bus heading home after a...
Sometimes You Need To “Burn the Ships”
Last week my blog posts were about an office managers workshop that I presented at. The material that I used for the workshop was based...
Saturday Afternoon Thought…
“Don’t just let your business or job make something for you, let it make something of you.” ~ Jim Rohn #Leadership #happiness...
Do You Want To Be A Leader?
“Rely on your own strength of body and soul. Take for your star self-reliance, faith, honesty and industry. Don’t take too much advice —...
Managing People With Better Questions
Recently I was looking to purchased a new car and wanted to make sure that all of the questions I had would be answered correctly to my...
Seeing The Bigger Picture At Work
It happens everyday in offices all over the world, people come to work to complete the tasks that they were hired to do. they are doing...
What Are People Saying About You?
This change may have helped some business owners, but if you are one that has large stacks of checks and change to go with it, you now...
Managerial Lessons Learned From A Computer Virus
The kicker is, (meaning I could have kicked myself) I have an external hard drive on my desk top that I normally back up to, but I have...
The Art Of A Sincere Apology…Hitting The Mark
http://www.management-issues.com/display_page.asp?section=opinion&id=5967 12/9/13 #CustomerSat #Customerservice #communicationskills...
Work Better With Brain Food
I http://www.livescience.com/health/090107-brain-food.html #health #workbetter #brainfood #motivation #management #productivity
Going Up With Training!
The New Hotel Employee A new hotel employee was asked to clean the elevators and report back to the supervisor when the task was...
5 Steps to Problem Solving
http://storiesfortrainers.com/chickentests.aspx #management #practical #problemsolving #teamwork
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