Practical Practice Management Blog

It would be wonderful if our lives were always beautiful and serene like a rose garden. However, life is full of difficulties, which...

Many times business owners will become upset because the “manager” has not been able to manage their people as had been expected. Far too...

I am working with a client who is having difficulties getting his work done as a manager.  As we began to dissect why, it became clear...

Yesterday, my daughter sent me a text while she was at work.  This was unusual, so I knew that something had to be either really good or...

Have you ever thought you had hired the right employee for the job only to find out as time went by that this great employee has turned...

In helping physicians during their hunt for a new hire the subject of salary always arises.  I find it interesting that 80% of the time...

“Until we realize, identify and are willing to do something to change our organizations weaknesses we will continue to struggle and not...

Bill was having a hard time keeping up with his workload.  He was starting to feel a stressed out over the situation.  He tried to talk...

Have you ever said something nice about your superior at work to someone and have them raise an eyebrow?  People are surprised when they...

A common error for new management personnel is they tend to over manage the employees. They want to do a good job to show their boss that...

I was talking with a gentleman the other day that had just lost his job.  He said that he went to work one day and all of the employees...

I have the wonderful opportunity to speak to medical office personnel all across the U.S. and Canada.  It is so interesting to me that no...

One of the businesses I consult for has had some problems with a person they hired to work with the financial side of their business.  I...

In the instant demand world that we live in, where many times our customer service is done in a matter of a few minutes. We really need...

I was talking with a woman recently and she told me that she was having a hard time with her job.  I asked her if it was her job or was...

I really enjoy going into places of business and observe the behavior of the employees when they are interacting with customers. You...

I overheard a conversation that some employees from a neighboring office in our complex were having in the parking lot.  I really could...

As a business owner or manager you may have found that it is harder to monitor an employee’s production than you thought it might be....

I posted this last year and felt that the message is important at this time of year to bear repeating.  I hope that all of you had a nice...

Recently in my consulting business I have been reviewing resumes and interviewing prospective employee candidates for medical offices....