Practical Practice Management Blog

The best way to manage people is not to manage them, but to manage systems. Once you know what the expectations are of you, the manager,...

You will never go wrong by telling what is right. Your reputation is based on your integrity and the ability for those you come in...

Lack of respect in the workplace happens more than we would like to think.  One would hope that people would demonstrate respect for one...

We all know that when you are working with people you will always have people problems.  There is just no getting around it. If it is not...

When challenged about ethical standards people can feel backed into a corner and begin what is called “creative labeling” or “making...

How do you keep employees from bringing their outside life “baggage” into the workplace?   This is such a common and often asked question...

We are all customers of some type of consumer business and as a customer we should try to be as understanding as possible when we...

I asked her if she had talked to her employee about this and she had not.  She said that she did not want to put her on the defense since...

Even when you like your job, there are times that you will find yourself frustrated with a task, change or issue at work. At times you...

The culture of your company leaves a fingerprint on your customers.   Your culture is unique only to your company and those that work...

Have you ever tried to say something only to have it misunderstood? Not only did it get misunderstood, but when you tried to re-explain...

People become unhappy with their work situation for many reasons, far too many to address in a single blog post. Certain signs begin to...

While at an airport restaurant this weekend I happened to overhear a conversation between two employees that were less than satisfied...

At a conference last weekend I was speaking with a few office managers on the topic of being open to the ideas of staff members when they...

According to communication experts, the words we speak or hear are only part of the way we communicate with one another.  These experts...

Workplace relationships can make or break your day.  Whether you work with a few or many, if people do not get along well it can be felt...

One of our natural drives, as a human is to have a sense of control about our life, this also includes our work. As an employer, it might...

On a recent trip, my Aunt and I were eating in a restaurant where a young relative of ours was working.  Also working in this restaurant...

One of the driving factors of whether a person becomes a great employee is if they are the right person for the job they have been hired...

I recently talked with a manager who is quite stressed by her employer.  She likes her job duties and the people she works with, she also...