Practical Practice Management Blog

One small town had a main street that tourist buses would drop visitors off at the bottom and they would walk up to the center of town...

It is a known fact that you cannot make an employee a great one, just by paying them a great salary.  Jim Collins the author of the best...

Maintaining good relationships with those you work with is essential in creating a great work environment, but there is that fine line of...

At a conference that I was lecturing at I happened to walk into the speaker ready room and saw two of my colleagues having a cup of...

We tend to forget about our personality “quirks” for the most part because they are just part of us and unless someone brings them to our...

He did not even have to think twice about it, his immediate response was the following three points; 1. Someone who anticipates needs. 2....

What about practicing some random acts of kindness each day?  They don’t have to be big or cost anything.  I like to give away “hellos”...

Here is an example of what happened in our office just last week.  A patient came in for her scheduled visit and when our front office...

I Googled around and the most popular answer to that question is that negative things have more impact on our lives and therefore the...

For example you may be the type of person when you see that there is a better way of doing something you just want to do it now. Your...

This experience prompted me to think about where I live and work and diversity in the workplace, especially my own. I looked up the...

I was a bit surprised by their insistence, which led me to believe that they really did not fully understand what they were asking me to...

For example in our medical practice most of the assistants are cross-trained, which means they can do almost all positions in the office,...

“Most quarrels amplify a misunderstanding” ~ Andre Gide Something is said as one person passes by another, never intending for it to be...

Getting organized and staying organized is an ongoing evolving process.  Not only must you maintain your systems, but you must be...

Gen Y Girl by Kayla Cruz.  She is so refreshing with her insights on being a Gen Y and how hard it is out there to get employers to take...

Let’s say that you have just found out the one of your staff members has been making a costly mistake and you need to talk to them about...

Even after working in a people service business for many years I still get surprised at the negative things people will say to us when...

In many places of business if employees are unhappy with issues regarding their work atmosphere (other than legal issues) there is just...

It is never fun when you have to deal with employee problems of any type. Whether they are late to work, slow on the job or they talk...