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Practical Practice Management Blog
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Clear the Way for Great Patient Service
Patients these days are smarter, price conscious, more demanding, less forgiving, competitor shopping, harder to satisfy and less loyal....


Getting to the Heart of Patient Complaints
Mrs. Jones just finished her appointment with the doctor and heads to the front counter to checkout,when the front office assistant asks...


Teamwork divides the task and double the success ~Unknown
~Unknown Be Great…great is contagious. Ask your work team tomorrow, are we great? If so, what makes us great? If not, why not? Great...


Brainstorming Meetings 101
One of my favorite sayings is “None of us is as good as all of us”. I am a true believer of teamwork in the office. It is always so...


Customer Service Tips for Healthcare Professionals
http://www.businesstrainingworks.com/Onsite%20Training%20Web/Free%20Articles/08%20Tips%20for%20Better%20Healthcare%20Service%20-%20Free%2...


Bringing a Little Fun into the Office
http://www.associatedcontent.com/article/232928/fun_office_events_for_the_entire_staff.html?cat=31


Could Being a Little Flexible Help Your Office?
http://careerplanning.about.com/cs/alternateoptions/a/flextime_p.htm


Establish a Fair and Accurate Employee Review System
Conducting employee reviews is a task that many business owners and managers dread, especially if they have yet to develop a sound system...




The Cost of Caring for Employees
There is a great book that I personally read by Barbara A. Glanz titled “Care Packages for the Workplace” This is a great little book...
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