Practical Practice Management Blog

“Even if you are on the right track, you’ll get run over if you just sit there” ~ Will Rogers If you are in management it is a good...

In our place of business we have found three key ingredients to keeping our customers happy and coming back and also winning their...

Wow, what a day….It seemed as though it was never going to end and not only for me but my co-workers felt that same way.  It was hardly...

1. Take time in developing your question for getting the information you want.  For example if you want to know where something is ask...

A few years ago I wanted to learn Italian because my family is from Italy and I have several relatives that still live there that I had...

Life in our office has been pretty busy to say the least for the past few months, with the challenges of going to a new electronic...

Each New Year thousands of people like you and I make resolutions to better their life, whether it is to get healthier, accomplish a goal...

Have you ever been so frustrated with situation at work that involved your boss that you felt you needed to confront them?  How did that...

Recently my Aunt sent me one of Florence’s books titled “Silver Boxes” which is one of the lectures I had heard her speak so many years...

I posted this last year, but I feel it is one of those things that can bear repeating as celebrate holidays each year and each year we...

1. Do I recognize that my paycheck comes from the customers who come into our business everyday? 2. Do I act like today and everyday is...

1. Leadership – Having the ability to lead others so that they prosper in their positions with the company.  Successful managers raise...

#ethicalemployees #helpingcoworkers #teamplayer #greatemployees #superstaremployees #teamwork

If the business owner is doing their part by providing a healthy, ethical and safe environment, it is up the employee whether or not they...

The optimist says the glass is half full. The pessimist says the glass is half empty. The project manager says the glass is twice as...

"When defeat comes, accept it as a signal that your plans are not sound, rebuild those plans, and set sail once more toward your coveted...

Getting back to the situation; one of my coworkers came into my office to tell me about an issue with a patient’s insurance and a mistake...

~Charles R. Swindol If it is not today or tomorrow, you can pretty much guarantee that the day after you will be faced with some sort of...

Managing Your Emotions At Work We’ve all been in one of ‘those’ situations before. You know… when your favorite project is cancelled...

“Your tone of voice often says more what is in your mind than your words do.” ~ Napoleon Hill Your Tone of Voice At Work ppm #toneofvoice...