Practical Practice Management Blog

The Butterfly Story A man found a cocoon for a butterfly. One day a small opening appeared, he sat and watched the butterfly for several...

Help To Break Bad Habits 4/17/13 #badhabits #officemanagement #slangwordsatwork #soundlikeaprofessional #breakbadlanguagehabits...

http://allbizanswers.com/what-to-do-when-a-customer-is-a-bully/ 4/2015 #bulliesatwork #handlingproblemsatworkwithbullys #meancustomers...

OSHA Emergency Facts Sheet OSHA Office First Aid Plans #Medicalinformation #heartattack #MedicalEmergenciesatwork #OSHA #CPRatwork...

People need a vision in order to know their purpose.  If the office does not have a vision for what it is doing and where it is going the...

Whether you want to accomplish something in your personal or professional life, you will always hit road blocks along the way.  Many...

I am always so shocked when I encounter a person in a place of business that is rude.  Today I got a phone call from a supervisor of a...

1. Greet them with a smile 2. Say good morning or afternoon 3. Help them with caring kindness 4. Appreciate them being there 5. Listen to...

“If you don’t have your own plan, someone else is going to make you fit into their plan.” –Anthony Robbins http://www.mindtools.com/pages...

A smile holds a lot of power, it can bring perfect strangers together, We have seen this happen time and time again in our medical...

A flip side to this that can be very insightful to managers is to take a look at your staff’s personalities when dealing with them on...

1. Remain calm, now this can be hard especially if you are taken by surprise.  By remaining calm you are defusing any escalation of the...

Management Craft and the post is linked below.  The author was talking about being with a friend who glows with caring, leadership, and...

The link below has some great tips on mental health breaks at work and at home. Mental Health America; finding balance Technorati Tags:...

What I found very interesting and what I really want to address, is that not only did I lecture about how to make changes to better our...

http://www.ehow.com/how_2112304_deal-rude-customers.html

Have you ever really evaluated what your time is worth in dollars and cents?  You may be quite surprised if you do.  It is a fact that...

“Being happy doesn’t mean that everything is perfect.  It means that you’ve decided to look beyond the imperfections”  ~Unknown 7/30/12...

Lately is seems that there just is not enough time to get everything done each day.  At work we are implementing a new software, which...

From past experience, I have learned to take that extra second (maybe two) to gather myself together and re-focus before saying “hello”...