Practical Practice Management Blog

For example in our medical practice most of the assistants are cross-trained, which means they can do almost all positions in the office,...

“Most quarrels amplify a misunderstanding” ~ Andre Gide Something is said as one person passes by another, never intending for it to be...

Getting organized and staying organized is an ongoing evolving process.  Not only must you maintain your systems, but you must be...

To make the day just a little more interesting we had one key person on vacation and one was going to be leaving early.  Once the phones...

Gen Y Girl by Kayla Cruz.  She is so refreshing with her insights on being a Gen Y and how hard it is out there to get employers to take...

I didn’t know if they really were interested in making sure that I got a good deal and a good vehicle or if they just wanted to make the...

Okay I know you are probably thinking what is new under the sun that can be said about reaching goals.  Probably not a lot new can be...

And then there are times when the change is much greater, as in the loss of a loved one and it is a true life changing alteration. Life...

Or another way to say it, is they think because they hire someone who they should automatically understand what the vision is for the...

Even after working in a people service business for many years I still get surprised at the negative things people will say to us when...

In many places of business if employees are unhappy with issues regarding their work atmosphere (other than legal issues) there is just...

Statistics show that more employees are now looking to invest back into their jobs and this trend is on the upswing for people to want to...

One definition of empowerment for the workplace is; Empowerment is the process of enabling or authorizing an employee to think, behave,...

As I am winding down for the day getting ready to think about what I want to accomplish tomorrow.  One of the things that came to my mind...

To do list or not to do list….what is a good way to plan your day.   You make your list and set out to get all of the items checked off...

Here is an example of a pro for texting we have found for our office; our physician works in other facilities during the work week along...

During this physician’s  lecture he talked about the need to listen to the voice of our customers (VOC) to be able to improve the quality...

Life Quote; “It’s not length of life, but depth of life” ~Ralph Waldo Emmerson 1. No matter what goes wrong she remains calm (amazing). ...

We have recently had some changes take place in our office with one employee moving and working remotely, a new employee coming on board...

At first the symptoms may not be easy to pinpoint and Band-Aids are handed out for quick fixes.  As time goes on it becomes very apparent...