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What Is Good About Your Manager?
Have you ever said something nice about your superior at work to someone and have them raise an eyebrow? People are surprised when they...
Management by Control
A common error for new management personnel is they tend to over manage the employees. They want to do a good job to show their boss that...
Handling Difficult Co-Workers
I am sure we would all agree that people are as different as oranges and apples. In most workplaces you will find many different...
Accountability in the Workplace
My Aunt Dollie is my best resource for articles that pertain to current business and self-improvement. She recently sent me an article...
Can You Follow Your Leader?
I have the wonderful opportunity to speak to medical office personnel all across the U.S. and Canada. It is so interesting to me that no...
Action Without Knowledge
One of the businesses I consult for has had some problems with a person they hired to work with the financial side of their business. I...
Create Customer Loyalty
In the instant demand world that we live in, where many times our customer service is done in a matter of a few minutes. We really need...
It’s Inspiring!
Happy Monday to you all! I always like to share a good book that I have come across with you and today I have a really good one. It is...
Angry At The Supervisor
I overheard a conversation that some employees from a neighboring office in our complex were having in the parking lot. I really could...
Monitoring Employee Productivity
As a business owner or manager you may have found that it is harder to monitor an employee’s production than you thought it might be....
Developing Habits
We are into the second week of the New Year and many of us are in high spirits with the thoughts of the changes we will be making in...
Pulling Rank On Your Staff
One way to make your team less willing to follow your coaching is to continually pull rank on them. There are times when it is necessary...
Delivering The Goods
image: http://www.infifthgear.com Have you ever really thought about how you sound to others, especially the customers who come to your...
How Many Employees Is Enough?
When consulting with clients I am often asked “do I have the right number of employees?” I wish that there was a simple answer to this...
Creating Good Workplace Karma
I recently read a great article called 10 tips for better karma at work. Sometimes you can just feel it when you go into a place of...
Holiday Tips For The Workplace
It’s beginning to look a lot like Christmas everywhere you go and that includes the workplace. Many workplaces really get into the...
How Do Others View You?
One of my job tasks is taking the deposits to the bank. I find that this task is time consuming and I feel that my time could be better...
An Apology To Save Your Customers
If you serve customers or clients you are in the service industry and understand that 100% satisfaction is the goal to aim for when...
Stressing Your Co-workers Out With Your Baggage
When talking with people I like to find out what types of things they like about their workplace and things they do not like about their...
Work Week Success
Taking a break from all of the stress that we can get at work. Looking to the lighter side of making it all work together for the better...
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