Practical Practice Management Blog

“Undertake not what you cannot perform, but be careful to keep your promise.” ~ George Washington How many times have you been...

If you have been following my blog for any length of time you know that my workplace loves to have fun. Our workplace culture belief is...

How did the Holiday Season sneak up on us so quickly this year?  With only 13 shopping days left until Christmas Eve I have found myself...

As a manager there are times when we must tell an employee they have done something wrong and it should never happen again.  If the...

I awoke very early this morning and started thinking about all of the people who had to be at work for “Black Friday” sales.  Those who...

In John Maxwell’s book, “Make Today Count” he talks about managing the discipline of priorities.  If you are like most people, this can...

Far too often we have things on our list we need to get done, but just do not want to do them.  Maybe they are time-consuming or...

Ken Blanchard’s quote “None of us is as smart as all of us” is one of my favorites that I use often when consulting or lecturing. It is...

Have you ever wondered if you would be considered a “Creative” person?  Maybe you like to create things such as sewing a quilt, painting...

Recently I was gone from the office for a couple of weeks on vacation.  Going on vacation can be a double-edged sword.  You really want...

Have you ever really paid attention to how you listen to someone when they are speaking to you? Do you always give them your full...

One of the most time consuming issues that a manager deals with is staff personality conflict. Of all the tough issues that are dealt...

Good Morning and Happy Tuesday.  I have just returned from a nice long Holiday with my family traveling around Southern Italy. It is good...

We all know we need to have some rules at work in order to keep things running smoothly and efficiently.  But what types of rules and how...

A friend of mine sent me some old proverbs to read, I found them interesting and thought-provoking.  A particular one stood out when I...

This past weekend at a conference I had the opportunity to present to medical office managers and administrators. There were three of us...

I was working with a client who just hired a new front office reception person.  They had checked out all of his background and he passed...

It seems as though in the past couple of weeks our office has had to handle situations with difficult people. Not only were these people...

A couple of physician friends of mine, Drs. John Guiliana and Hal Ornstein, wrote an article recently titled “Put the P into...

How many times have you heard yourself or someone else say, “I am so busy”?  They could be letting their “busyness” control their life...