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Practices of Successful Workplaces
Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was...
Leaders Lead, Leaders Continue To Learn
The Forbes online site has a great article titled Leadership Is About Emotion. It does not matter where your leadership role is, at...
Small Changes Can Cause Big Upsets
Today, I heard one of my coworkers struggling with putting a form inside an envelope and asked him what the problem was. He said that...
Choosing High Performance
We have multiple choices we make each and every day. Each one can affect how the day goes and what the outcome may be. How we perform...
There Is No Service Like Excellent Service
Last week I wrote about the “less than good” customer service I received from a couple of hotels I stayed in on a recent trip. Today, I...
Employee Value
When working with small business owners and their managers I often will hear that they struggle with getting their staff to really own...
Leaders Must Be Persistent
There are several key “ingredients” that make up great leaders in the workplace. One for certain is “persistence.” Although it is an...
Making Changes Easier
Change is inevitable whether it is sudden or planned, it can be difficult to go through. For many when change happens at work and it...
How To Be A Better Coworker
Happy Monday! Since we are going to work today why don’t we try to make the day a better one for our coworkers? There are so many things...
Leadership vs Business Vision
The leader(s) of a business need to know the vision for the company and also the vision they have for themselves. They need to keep...
What Are The Rules?
At a recent meeting I was talking with a couple of office managers and the topic of employee policy manuals came up. I asked them if...
What Is Wrong With My Employee?
It often happens when an employer or manager notices that an employee has a change in work behavior they fail to address it, hoping it...
There Is Always Room For Improvement
“The biggest room in the world is the room for improvement.” ~Helmut Schmidt I was talking with a small business owner recently about the...
Great Leaders Are Persistent
Persistence is a quality of all great leaders. If they were not persistent no one would want to follow them. Humans want a leader they...
How Can You Love Your Job?
How do you feel about your job? Do you love it or hate it? Or is your job just okay and will do for the time being while you figure out...
Who Helps You?
I posted this story about Charles Plumb’s parachute a long time ago, but felt it was worth repeating as a reminder that it is not us...
Do You Avoid Difficult Conversations?
I don’t think I am much different from any other manager when it comes to having a difficult conversation with a staff member. When it...
Resolving Conflict At Work
Are Sue and Annie at it again? You can always tell because the desk drawers close a little harder, the phone is hung up a more abruptly...
Change Can Stick, If You Are Serious And Simple
Today is the first day of Spring. When Spring arrives we start thinking of planting a garden, spring cleaning or getting some outdoor...
Blowing Problems Out Of Proportion
Problems are always going to happen. Many times when they do happen we will put the problem under a microscope and magnify it to make it...
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