Practical Practice Management Blog

Most conversations at work are not speaker to listener. They end up being speaker to speaker. People talk at each other, reacting...

With such busy lives we live it shouldn’t surprise us when our attitudes shift slightly to the “dark side” when there is a disagreement...

When working with managers I have found one area that many find difficult is conducting Job Performance Reviews. Over the past couple of...

This past weekend I had the privilege of speaking with medical professionals at a conference in Toronto, Canada. One of the topics we...

Today, on my coaching call with members of the Virtual Practice Management Institute I talked about workplace/business visions.  The main...

Last week I posted about our personal growth mindset and how developing it is done in small steps.  Today, I want to address the managers...

Good morning! Today I wanted share a couple of my favorite John Wooden quotes with you. Mr. Wooden was such an inspiring man, yet so...

I think most of us want to continue to grow in our personal and work life. There is much to be said for stretching your mind and...

A common mistake business owners and managers make is thinking what motivates one person on their team will motivate everyone on the...

Working in the Healthcare Industry, it is common for physicians and their staff to become stressed in everyday situations in the practice....

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We have all had encounters with businesses that we wondered “how do they keep their doors open?” They had either bad employees, made it...

“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” ~ Richard Branson People do not want...

All employers want great employees. Yet it seems that a lot of the employers I speak to their number one issue is employee problems. What...

A couple of months ago I went to a conference and part of the requirement for managers in my state was to take a 2-hour course in Sexual...

The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that...

Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact...

We have three new employees at our practice (all under six months of hire date), which has caused me to do a lot of reflexing on our...

“Monday, Monday, so good to me Monday mornin’, it was all I hoped it would be….” Happy Monday to you all! Do you know if you asked 100...

When you are in the job search arena and desperately in need of landing a job it is hard to take the time to ask the right questions to...