Practical Practice Management Blog

http://www.amazon.com/18-Minutes-Master-Distraction-Things/dp/0446583413 #officemanagement #achievegoals #timemanagement...

If you were to call your business and ask for an appointment or to see if they had a product or service you needed what would that...

Although it is important to listen to what someone may be telling you about another it is very important that you try to draw your own...

BE A FANTASTIC FIXER! 1. Apologize – It does not matter who is at fault, just apologize that there is a problem. 2. Listen and Empathize...

Active Resistance: Being Critical, Blaming/accusing, Fault-finding, Manipulating, Starting rumors, Arguing, Distorting facts, Appealing...

Life Quote; “It’s not length of life, but depth of life” ~Ralph Waldo Emmerson I have this wonderful Aunt who has the most amazing...

“People are your most important asset, turns out to be wrong. People are not your most important asset.  The right people are.”  ~ Jim...

Ralph Waldo Emerson said it best; “Trust men and they will be true to you; treat them greatly and they will show themselves great.” ...

It can be as simple as asking the person if everything is okay because you noticed their performance was down today. This not only gives...

Think this through with me; a customer comes into your store and wants to buy an insulated water bottle.  You show them what you have and...

1. Ask the person to repeat what you have asked of them so that you can make sure that they fully understood what you said and what the...

Here is a fun practice management tip that will increase employees spirits and productivity. With all that said and the decline of...

A young woman was hired as a receptionist for a small business and overtime the office manager realized that this employee would only...

1. Define the problem; state what the issue or problem is that you need to discuss and resolve and nothing else. When defining the issue...