Practical Practice Management Blog

As we get ready for the new work week ahead of us let us not forget to be thankful for the jobs we have to go to. "Gratitude is the...

Getting back to the situation; one of my coworkers came into my office to tell me about an issue with a patient’s insurance and a mistake...

In our office we have found three great questions to use that have helped us cut out the extra fluff and get directly to point.  We have...

Office Team: #Thedigitalageatwork #officeresourcesofficeteam #BusinessEtiquette #Officeteam #facebookatwork #employeeresources

Managing Your Emotions At Work We’ve all been in one of ‘those’ situations before. You know… when your favorite project is cancelled...

“Your tone of voice often says more what is in your mind than your words do.” ~ Napoleon Hill Your Tone of Voice At Work ppm #toneofvoice...

“Happiness often sneaks in through a door you didn’t know you left open.”  ~John Barrymore #Customerservice #peopleconnection...

Understanding the Elderly #officemanagement #Customerservicefortheelderly #helpingtheelderly #Theelderly #Practicemanagement...

Now, since he is 6′ 4″ we decided from the beginning that he would make an awesome female character, so each year our theme is centered...

“To think too long about doing a thing often becomes its undoing.”  ~Eva Young Are You Waiting For The Right Time? #procrastination...

12 signals of a workplace coping crisis #WorkplaceCrisis #Dealingwithdisappointmentwithcoworkers #disappointmentinemployees...

A good idea is to ask someone who has never been into your place of business to come do a “white glove inspection” where they write down...

Leadership Rules: Bret L. Simmons 10/14 #employeemanagement #companypolicies #officemanagement #goodrulesatwork #Rulesatwork...

Southwest Success Factor Creating Customer Surveys 11/2/12 #Customerservice #changeintheworkplace #officemanagement...

Cool blue: Cautious, precise, deliberate, questioning, and formal. Fiery red: Competitive, demanding, determined, strong-willed,...

The “Reassess” part is best done by the manager or business owner by talking individually with each staff member to find out what they...

Sound familiar? How do you handle these types of issues in the office? If they are ignored they can cause multiple other issues, such as...

What was amazing and kept going through my head was “how did that software company allow someone who did not have the training to get on...

The most common reason for people getting off track is distractions. Big or small it really doesn’t matter because it has caused you to...

Practice Management on Management Styles: 1. You create a caring and empowering relationship with your staff members. 2. Employee...