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Being Effective
Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was...
Improving Relationships At Work
Building working relationships with those we work with each day is very important. Not only do these relationships make our work life...
Getting Others To Contribute
What inspires employees to think about what they can do to contribute to the overall success of the business? Of course, there are...
5 Tips For Clearer Communication At Work
As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you...
Disengaged Management
Often, when I have conversations with people I will ask about their employment and how they like their job. I usually hear one of two...
Looking To Get The Best From Your Employees?
If you are a business owner or manager and have people who work for you in your business you have probably ask yourself more than once,...
Do Your Employees Know The Businesses Vision?
A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep...
Poor Management vs Poor Employee
If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am...
Keeping Work Standards High
Having a bad day at work? We all have had them, and when we do, our performance is less than the standard. We know this and because we...
Do Not Stop…Keep Moving Forward
We make decisions every day, from the moment we wake up to the time we go to sleep. Large or small, our decisions guide us throughout...
The Stories Our Customers Will Tell
Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to...
Team Collaboration
Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their...
Are You A Leader Worth Following?
A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is...
Making Communication Clearer
There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he...
We Are The Sum Of Our Actions
“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it...
Training Can Not Be A Drag
In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have...
The Benefits Of Sharing At Work
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and...
Make Great Stories For Others To Tell
Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities....
Peak Performance Management
If you have been in a management position at anytime in your employment life, I am sure you will agree that it is a position not for the...
Walking The Tightrope
I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me...
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