Practical Practice Management Blog

In today’s world we have many devices to keep us organized, in touch, and on track.  If we are honest with ourselves many of us allow...

The final of the top five things as to why managers do not like some employees that they is that they have “Questionable Integrity.” At...

Today we will cover the fourth issue brought up by the office managers at my recent conference. If you have not been following this week...

Having good employees should not be the exception, it should be the rule. Recently I had an experience with a company that we hired to do...

A couple of weeks ago I shared about Attitude and Self-awareness and used some references from Jeffrey Gitomer’s book “The Yes Attitude.”...

When striving to improve your customer service techniques, it is important to remember that each moment you have with a client/customer...

It is almost like digging a tunnel to get somewhere and at the same time throwing dirt on top of yourself. The dirt gets in your eyes and...

Whether you own a business or manage it, the most important asset that you have are your employees. They are the ones who come in contact...

If you are a manager or are in a position where you oversee others at work, I am sure you have had occasions when you have been...

Whether you are a business owner, supervisor, or manager there is one thing that you all should clearly understand very well; to...

Delivering negative feedback to employees is one of the most difficult tasks a manager has to do. It is not that they do not want to let...

Most of you have either read or heard of the book the “One Minute Manager” by Ken Blanchard and Spencer Johnson.  This was one of the...

I recently read a story about a speech that Winston Churchill gave in his later years at an English prep school.  Apparently, the...

Far too often in small businesses employees are thrown into positions which they have not been trained to do.  They often are the next...

At the recent conference I was at an office manager approached me wanting some advice with an employee. He said this employee had a good...

As a business owner, supervisor or manager, do you ever find yourself doing tasks that take your time, yet could be delegated to a...

Having been in a management position for the better part of two decades, I have made most mistakes that a manager could.  Some of these...

“Our mission statement about treating people with respect and dignity is not just words, but a creed we live every day.  You can’t expect...

When working in a close environment (even not so close), co-workers and management staff can lose touch of the heartbeat of the business....

“If you are going to take the time to do what is urgent, be sure to take the time to recognize what is important” ~ Ken Blanchard Far to...