Practical Practice Management Blog

What makes an outstanding employee?  In my 20 years of management, I have had several good employees, but there are only a few that I...

Training in all aspects of your job is necessary in order to be able to perform to the best of your ability and to meet the expectations...

Think of your favorite restaurant, you love the food, the staff is friendly and attentive and the atmosphere is wonderful. You look...

We recently have begun the search for an associate physician to join our practice.  Our doctor has been in practice for 32 years and we...

COMMUNICATION “Without it you travel alone.” When you have multiple relationships in the workplace there are a few easy rules that can be...

Today was an interesting day.  I had to make contact with a patient that was dissatisfied with our medical practice and release him from...

“Do the difficult things while they are easy and do the great things while they are small.  A journey of a thousand miles must begin with...

As a manager or business owner it is important to respond to employees as soon as possible when they have questions, concerns or...

Many times staff members become disillusioned with their managers because they do not want to connect with them. At times, managers will...

As a business owner or manager have you ever asked your employees what they like most about their job and why? Do you know if they are...

“You have got to listen to the voice in your gut. It is individual.  It is unique. It is yours.  It’s called being authentic.”  ~...

Today, the employee issue I am going to discuss is one that I do not tolerate in my practice.   It is Friday the 13th and this employee...

The role of the office manager is multifaceted and whether you have a staff of one or fifty, there are three key qualities that need to...

We all know we need to have some rules at work in order to keep things running smoothly and efficiently.  But what types of rules and how...

Running any type of business is difficult. I personally know this because my husband and I run our medical practice. There are more...

This past weekend at a conference I had the opportunity to present to medical office managers and administrators. There were three of us...

I decided to do a throw back Thursday for today’s post.  This post originally debuted in November 2011 and is still a post that gets hits...

“The task of management is to make people capable of joint performance, to make their strengths effective and their weaknesses...

Managers have the difficult task of letting team members know when they are not performing up to standards.  Even though we know that we...

Many times business owners will become upset because the “manager” has not been able to manage their people as had been expected. Far too...