Practical Practice Management Blog

Today I received a call from one of the local Medical Clinics in our area regarding a patient that they were referring to our office for...

Time passes so quickly and before we know it we will be our parents age.  I remember a time, as I am sure you can too, when getting to a...

Today a patient walked into our office with an Explanation of Benefits from her insurance company for a service that was denied after we...

Below are a few good articles that may have the answers that you need to keeping standards up-to-date in your office to protect you and...

Patients these days are smarter, price conscious, more demanding, less forgiving, competitor shopping, harder to satisfy and less loyal....

Recognizing employees success in the office is an important factor in building their self-confidence in their job and also is a big...

All to often we think there is too much chatter in the office between staff members and also many times with our patients too.  I know...

Mrs. Jones just finished her appointment with the doctor and heads to the front counter to checkout,when the front office assistant asks...

If I had a nickel for every time a patient asked me why do I have to pay a co-payment, I would be a rich person.  One would think that if...

Most corporations and businesses have a mission statement that they post in their lobby so those who enter can see the purpose and goal...

http://www.areyoureadytosucceed.com/WSJ-Thinking-Happy-Thoughts-at-Work-January-27-2010.asp http://caroljcarter.com/2010/01/29/thinking-h...

http://en.wiktionary.org/wiki/blurt_out

http://blogs.hbr.org/cs/2010/02/learn_to_ask_better_questions.html#comments-open

http://www.aafp.org/fpm/2007/0600/p27.html

http://www.ama-assn.org/amednews/2010/05/17/bisa0517.htm

http://humanresources.about.com/od/success/tp/happy_work.htm#

Our manners tell people a lot about who we are.  When they are bad they speak volumes to the people we encounter.  When it comes to...

If you are of my generation you may just be getting into this social media networking idea.  It can be mind-boggling if you don’t...