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Do They Understand What You Mean?
When talking to an office manager recently, she admitted she was having problems with her staff members completing tasks she had...


Hiring Just The Right Employee
One of the driving factors of whether a person becomes a great employee is if they are the right person for the job they have been hired...


Outstanding Employees Are They Still Out There?
What makes an outstanding employee? In my 20 years of management, I have had several good employees, but there are only a few that I...


Delegation and Employee Growth
When you hear the word “Delegation” what do you think of? If you are a manager, team leader or employer you probably have the need to...

Do They Hear You?
It is so very important for managers or team leaders to evaluate how they present, speak, and write things when communicating to their...


Mistakes Employers Make
I am always surprised when I hear of an employee who does just enough to get by at work. No effort is given to take extra steps to do...


How Management Can Cause Employee Failure
As a business owner or manager you have the opportunity to set the tone each day for your employees/co-workers. Over the past few years’...


Petty Behavior At Work
I was speaking at a conference this past weekend and one of the business owners expressed concern because her staff members were not...


Be Ready, Get Organized
A first-rate organizer is never in a hurry. He is never late. He always keeps up his sleeve a margin for the unexpected. ~Arnold Bennett...


Top Workplace Challenges
No matter what type of business you work in there are always going to be challenges to face and work through. The more employees the...


Open Communication With Co-Workers
Working with a team of people, issues are certain to come up. The only way they will be resolved is if they are addressed, discussed and...


Suffering Burnout
What do you do when you feel your life is your job and you only live to work? I was speaking with a gentleman recently that was...


Dealing With Office Issues Daily
As a manager handling issues in the office is probably one of the tasks that we wish we did not have to deal with. Over the years, I...

Speak Clearly To Be Heard
COMMUNICATION “Without it you travel alone.” When you have multiple relationships in the workplace there are a few easy rules that can be...

Handling Difficult People
Today was an interesting day. I had to make contact with a patient that was dissatisfied with our medical practice and release him from...


I Don’t Like My Coworker!
Yesterday I received a message from my Aunt who was sitting in a physician’s office waiting for her appointment. She said that while she...

Working With A Bad Manager
Many times staff members become disillusioned with their managers because they do not want to connect with them. At times, managers will...


Creating Great Office Managers
When consulting with medical practices I am always surprised how difficult it is for physicians to find a quality office manager. An...

Adding Value To Teammates
ENLARGING: Adding value to teammates is invaluable. “The purpose of life is not to win. The purpose of life is to grow and to share. When...

5 Leadership Lessons
Wednesday is known as “hump day.” With that in mind I have posted five inspiring leadership lessons from Leon Panetta to get you up and...
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