Practical Practice Management Blog

The answer would be “Yes” and now more so than ever, with the problems employers face with employee issues. http://www.personneldynamics....

Today I received a call from one of the local Medical Clinics in our area regarding a patient that they were referring to our office for...

Today a patient walked into our office with an Explanation of Benefits from her insurance company for a service that was denied after we...

Below are a few good articles that may have the answers that you need to keeping standards up-to-date in your office to protect you and...

Patients these days are smarter, price conscious, more demanding, less forgiving, competitor shopping, harder to satisfy and less loyal....

http://humanresources.about.com/od/retention/a/emplo_complaint.htm

Recognizing employees success in the office is an important factor in building their self-confidence in their job and also is a big...

All to often we think there is too much chatter in the office between staff members and also many times with our patients too.  I know...

Mrs. Jones just finished her appointment with the doctor and heads to the front counter to checkout,when the front office assistant asks...

If I had a nickel for every time a patient asked me why do I have to pay a co-payment, I would be a rich person.  One would think that if...

I was very thankful that we have financial policies in place and we were able to take care of the situation without causing this patient...

http://www.areyoureadytosucceed.com/WSJ-Thinking-Happy-Thoughts-at-Work-January-27-2010.asp http://caroljcarter.com/2010/01/29/thinking-h...

http://en.wiktionary.org/wiki/blurt_out

http://blogs.hbr.org/cs/2010/02/learn_to_ask_better_questions.html#comments-open

http://www.ljlseminars.com/impress.htm

http://www.jobsinghana.com/resources/?view=235&more=107

http://www.aafp.org/fpm/2007/0600/p27.html

http://www.ama-assn.org/amednews/2010/05/17/bisa0517.htm