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What Does Your Card Say?
http://www.ehow.com/info_7784471_ideas-wording-business-card.html #officemanagement #employees #businessmanagement #marketing #advertising
What Do Your Customer’s Experience Say?
This really made me think about our practice and how we need to put on our stethoscope and take a good listen to the heart of our...
Remember When You Assume…Is It Worth The Risk?
“We simply assume that the way we see things is the way they really are or the way they should be. And our attitudes and behaviors grown...
To Friend or Not To Friend Co-workers & Colleagues "Facebook"
As an aside for those of you in management positions you might want to do what I do regarding employees that have you as a friend. I...
Is Your Glass Half-Empty At Work?
We know that finding a job where it is totally nirvana is probably not going to happen. But, you can do the next best thing and bring a...
The Top 7 Things That Matter Most At Work
1. To be able to enjoy who you work with. Being able to have small talk with co-workers, smiling at each other, acting friendly and...
Customers Love To Tell Bad Things About Your Company
It is very important that we have open avenues with our clients that allows us to interact and find out how they feel about the service...
Betrayal Between Co-workers, What Now?
http://www.entrepreneur.com/tradejournals/article/76639408.html #devastedatwork #angeratwork #betrayedbycoworker #betrayal...
Common Employee Complaints
Whether you work in a factory, department store or professional office, where you have people working for people you will have...
Walk the Talk, Earn Respect As An Employer
One of the biggest mistakes an employer can make is thinking that just because they own the business that all of the people they hire to...
Truth, Perspective, and Perception of Team Work
The Blind Men and The Elephant There are various versions of the story of the blind men and the elephant. The blind men and the elephant...
Team Building Strategies That Work
1. First and foremost the leadership of the business need to be committed and communicate the team culture that they want to have. They...
Employee Training Goals Equals Success for All
“The road leading to a goal does not separate you from the destination; it is essentially a part of it.” ~Charles DeLint Employees path...
Focusing on Solutions
The other day in the office I thought that we should revisit some of the standards we have for patient paid procedures to make them a bit...
"Don’t You Just Call in a Substitute When I’m Gone?"
"You make a difference to your team when you are there and even more so when you are not" ~T.C. Totaro #callinginsick #thinkingofother...
The Power Factor In Management
In the "Harvard Business Review book on Motivating People" they address management factors and what makes a good, successful manager. ...
Emotional Overload In The Workplace
1. If you start to feel your anger rise because of what someone said to you, stop and ask for clarification as you may have totally...
My Supervisor Drives Me Crazy
“Understanding Different Work Styles With Color” OfficeTeam has a great survey and free download guide called “Your Work Style in Color”...
Informal Leadership in the Workplace on the Rise
Leadership Caffeine: Supporting the Rise of the Informal Leader by Art Petty Want to know where to find your best and brightest emerging...
Poor Planning at Work can Cause Havoc for Co-workers
Have you ever worked with someone who it seemed was always in a panic because there was something that they didn’t get to and now it was...
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