Practical Practice Management Blog

Sound familiar? How do you handle these types of issues in the office? If they are ignored they can cause multiple other issues, such as...

What was amazing and kept going through my head was “how did that software company allow someone who did not have the training to get on...

The most common reason for people getting off track is distractions. Big or small it really doesn’t matter because it has caused you to...

Practice Management on Management Styles: 1. You create a caring and empowering relationship with your staff members. 2. Employee...

If you were to call your business and ask for an appointment or to see if they had a product or service you needed what would that...

Although it is important to listen to what someone may be telling you about another it is very important that you try to draw your own...

BE A FANTASTIC FIXER! 1. Apologize – It does not matter who is at fault, just apologize that there is a problem. 2. Listen and Empathize...

Active Resistance: Being Critical, Blaming/accusing, Fault-finding, Manipulating, Starting rumors, Arguing, Distorting facts, Appealing...

Or another way to say it, is they think because they hire someone that they should automatically understand what the vision is for the...

Life Quote; “It’s not length of life, but depth of life” ~Ralph Waldo Emmerson I have this wonderful Aunt who has the most amazing...

Motivating employees is always a challenge when it comes to practice management. With the way technology is today it is much easier to...

“People are your most important asset, turns out to be wrong. People are not your most important asset.  The right people are.”  ~ Jim...

Recently at an appointment my dentist, whom I know well, was thanking me for referring one of our patients to his practice, which is...

“if your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~John Quincy Adams...

Delegation involves entrusting another person with a task for which the delegate remains ultimately responsible.  An effective manager or...

Let me give you an example from our office; one of our team members who works mostly in the back office with the physicians and dispenses...

Ralph Waldo Emerson said it best; “Trust men and they will be true to you; treat them greatly and they will show themselves great.” ...

It can be as simple as asking the person if everything is okay because you noticed their performance was down today. This not only gives...

Think this through with me; a customer comes into your store and wants to buy an insulated water bottle.  You show them what you have and...

1. Ask the person to repeat what you have asked of them so that you can make sure that they fully understood what you said and what the...