Practical Practice Management Blog

Recently, at a conference I was talking with some office managers and the issue of employee accountability kept coming up. It seemed as...

Training employees can be a daunting task, especially if you do not have a training program in place.  In order for employees to be...

Working with people who are highly emotional can not only be difficult, it can be quite draining. They wear their emotions on their...

In today’s world we have many devices or apps to keep us organized, in touch, and on track.  If we are honest with ourselves many times...

When speaking with a group of managers recently, I asked what were their top employee issues.  I was very surprised that many of these...

The best way to manage people is not to manage them, but to manage systems. Once you know what the expectations are of you, the manager,...

You will never go wrong by telling what is right. Your reputation is based on your integrity and the ability for those you come in...

How do you keep employees from bringing their outside life “baggage” into the workplace?   This is such a common and often asked question...

We are all customers of some type of consumer business and as a customer we should try to be as understanding as possible when we...

I asked her if she had talked to her employee about this and she had not.  She said that she did not want to put her on the defense since...

Goal achievement can be a challenge due to the difficulty of staying on track until the end. One way to help with this issue is to begin...

One of the best tips for good communication is to “listen more than you talk.”  Too many times when people are speaking the listener...

In my work, I will often talk with people who are struggling with the ability to move forward with their goals in life.  The number one...

The culture of your company leaves a fingerprint on your customers.   Your culture is unique only to your company and those that work...

While at an airport restaurant this weekend I happened to overhear a conversation between two employees that were less than satisfied...

At a conference last weekend I was speaking with a few office managers on the topic of being open to the ideas of staff members when they...

Being respectful of others is one of the best qualities one can have.  Generally an individual who respects others is respected in...

According to communication experts, the words we speak or hear are only part of the way we communicate with one another.  These experts...

Do you respect all of your coworkers? Do they feel that you respect them?  I know these may seem like ridiculous questions, but for many...

On a recent trip, my Aunt and I were eating in a restaurant where a young relative of ours was working.  Also working in this restaurant...