Practical Practice Management Blog

Whenever you try something new that you never thought you could do it makes you feel really good inside.  I remember a few years ago when...

The electricity had gone out in the past, so why was this so different?  About six months ago our medical office went paperless, which...

The word should for many people is a negative one, used for blame (shame) and lack of effort or responsibility to complete a task.  It is...

What a sad situation, it seems as though this manager does not know “how to tell when an employee is unhappy”.  Since I talked to her I...

I heard a story once about a group of college students that were divided into two groups and shown a 10 second clip of a professor who...

The main points that I want to address is that when I walked into the office the only person I saw was the manager behind this big...

The kicker is, (meaning I could have kicked myself) I have an external hard drive on my desk top that I normally back up to, but I have...

I was able to tell her that at times we have had employees that did try to “stir the pot” between co-workers, but that our policy is that...

1. Do you fully understand your role at work? Now you might think this is a dumb question because you know what you were hired to do, but...

Take a few minutes today to ponder what your work environment looks like and feels like to others, those you serve, and ask yourself...

To effectively lead you need to have a clear direction of where you (and your business) are going so that you may take your employees...

The Butterfly Story A man found a cocoon for a butterfly. One day a small opening appeared, he sat and watched the butterfly for several...

Leading Employees Through Organizational Change

1. The changes that were being made took the employees out of their comfort zone.  They had been so use to doing things one way that it...

Help To Break Bad Habits 4/17/13 #badhabits #officemanagement #slangwordsatwork #soundlikeaprofessional #breakbadlanguagehabits...

http://allbizanswers.com/what-to-do-when-a-customer-is-a-bully/ 4/2015 #bulliesatwork #handlingproblemsatworkwithbullys #meancustomers...

Terminating Insubordinate Employees #insubordination #angryemployees #officemanagement #practicalmanagementofficemanagementteamwork...

People need a vision in order to know their purpose.  If the office does not have a vision for what it is doing and where it is going the...

http://www.management-issues.com/display_page.asp?section=opinion&id=5967 12/9/13 #CustomerSat #Customerservice #communicationskills...

I am always so shocked when I encounter a person in a place of business that is rude.  Today I got a phone call from a supervisor of a...