Practical Practice Management Blog

1. Remain calm, now this can be hard especially if you are taken by surprise.  By remaining calm you are defusing any escalation of the...

The link below has some great tips on mental health breaks at work and at home. Mental Health America; finding balance Technorati Tags:...

What I found very interesting and what I really want to address, is that not only did I lecture about how to make changes to better our...

“Being happy doesn’t mean that everything is perfect.  It means that you’ve decided to look beyond the imperfections”  ~Unknown 7/30/12...

In our place of business we have found three key ingredients to keeping our customers happy and coming back and also winning their...

Wow, what a day….It seemed as though it was never going to end and not only for me but my co-workers felt that same way.  It was hardly...

A few years ago I wanted to learn Italian because my family is from Italy and I have several relatives that still live there that I had...

Life in our office has been pretty busy to say the least for the past few months, with the challenges of going to a new electronic...

Each New Year thousands of people like you and I make resolutions to better their life, whether it is to get healthier, accomplish a goal...

Recently my Aunt sent me one of Florence’s books titled “Silver Boxes” which is one of the lectures I had heard her speak so many years...

I posted this last year, but I feel it is one of those things that can bear repeating as celebrate holidays each year and each year we...

1. Why am I/we frustrated today?  List all of the specifics that you can as to why you feel like you do. 2. What, if anything, can be...

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This may surprise you but according to USA Today, studies consistently show that almost more than anything, employees are motivated for...

Let me step back a few years in time when I hired this nice young woman who seemed to be the right fit for our office team.  Now I was...

1. Leadership – Having the ability to lead others so that they prosper in their positions with the company.  Successful managers raise...

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Gratuitous Gratuities and Blanketed Thank You’s We all loved to be thanked and praised for our efforts and our thoughtful gestures. The...

"When defeat comes, accept it as a signal that your plans are not sound, rebuild those plans, and set sail once more toward your coveted...

1. Restructure one task at a time – By changing one task at a time everyone involved can focus on this one change which makes for less...