Practical Practice Management Blog

Not too long ago she had a blog post titled “What is your management “brand” that I found very interesting because there is so much talk...

by: Tina Del Buono, PMAC Of course there are many reasons people leave their jobs, but the Gallup Organization has come up with the top...

~Charles R. Swindol If it is not today or tomorrow, you can pretty much guarantee that the day after you will be faced with some sort of...

Anyway, getting back to the reason for this post; I purchased the book and read it in two sittings.  The book has a great storyline about...

This change may have helped some business owners, but if you are one that has large stacks of checks and change to go with it, you now...

Now for those who have obsessive passion they are emotionally dependent on their work, they have an uncontrollable urge to engage in...

I am sure your question as was mine, what type of interaction needed to take place in that 5 minutes in order to make a difference to...

I want our patients to feel cared for and comfortable.  I also want them to know that we are a business with high standards that we will...

Whenever you try something new that you never thought you could do it makes you feel really good inside.  I remember a few years ago when...

The electricity had gone out in the past, so why was this so different?  About six months ago our medical office went paperless, which...

The word should for many people is a negative one, used for blame (shame) and lack of effort or responsibility to complete a task.  It is...

I was able to tell her that at times we have had employees that did try to “stir the pot” between co-workers, but that our policy is that...

1. Do you fully understand your role at work? Now you might think this is a dumb question because you know what you were hired to do, but...

I have never really thought of having a personal mission statement for me, but in a way I do have one by the way I live and what I do.  I...

People need a vision in order to know their purpose.  If the office does not have a vision for what it is doing and where it is going the...

Whether you want to accomplish something in your personal or professional life, you will always hit road blocks along the way.  Many...

1. Greet them with a smile 2. Say good morning or afternoon 3. Help them with caring kindness 4. Appreciate them being there 5. Listen to...

“If you don’t have your own plan, someone else is going to make you fit into their plan.” –Anthony Robbins http://www.mindtools.com/pages...

A smile holds a lot of power, it can bring perfect strangers together, We have seen this happen time and time again in our medical...

A flip side to this that can be very insightful to managers is to take a look at your staff’s personalities when dealing with them on...