Practical Practice Management Blog

aThis is my Boston Terrier Bella, and yes she is up in a very large oak tree in our back yard.  Terriers love to hunt rats, squirrels and...

We tend to forget about our personality “quirks” for the most part because they are just part of us and unless someone brings them to our...

When I purchased my first home, I just couldn’t believe that I was a homeowner.  I spent most of my waking hours, when not at work,...

If you are like 99% of the world’s population you have said it at least a couple of times (and probably a whole lot more).  What is it...

Other employees in the practice also can be struggling with bringing a new person on board. What will they be like? Personalities, skill...

I am, especially if the business has the WOW factor going on and the people who work there excel in the service they give. You can just...

She was so taken with his beautiful pieces that he replicates based on Renaissance fragments found during local excavations, which...

After his appointment he stopped by my office and said to me, “look at the pictures of the ship I was on for my vacation.”  I then...

This experience prompted me to think about where I live and work and diversity in the workplace, especially my own. I looked up the...

I was a bit surprised by their insistence, which led me to believe that they really did not fully understand what they were asking me to...

Since I work in the patient/customer service business I am always on the lookout for great examples of it to share with others in the...

To make the day just a little more interesting we had one key person on vacation and one was going to be leaving early.  Once the phones...

This can happen for many reasons, like an increase in business so you are doing what you do normally, but just more of it.  Or possibly...

She drew this wisdom from working along side a wise and dear co-worker, she must have been quite an amazing woman. When I first heard...

“Knowing oneself can be most difficult at times because we have the choice to change our mind” ~ T.C. Totaro Isn’t this the truth?  How...

I didn’t know if they really were interested in making sure that I got a good deal and a good vehicle or if they just wanted to make the...

“People may not remember exactly what you did or what you said, but they will always remember how you made them feel.” ~author unknown...

Okay I know you are probably thinking what is new under the sun that can be said about reaching goals.  Probably not a lot new can be...

And then there are times when the change is much greater, as in the loss of a loved one and it is a true life changing alteration. Life...

As a business owner, manager or supervisor you must never forget that you alone do not make your department, practice  or business...