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Practical Practice Management Blog
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Superstar Employees
#ethicalemployees #helpingcoworkers #teamplayer #greatemployees #superstaremployees #teamwork
Do You See What Your Customers See?
If you were to call your business and ask for an appointment or to see if they had a product or service you needed what would that...
Fixing Customer Problems
BE A FANTASTIC FIXER! 1. Apologize – It does not matter who is at fault, just apologize that there is a problem. 2. Listen and Empathize...
Pay The Right Employee
“People are your most important asset, turns out to be wrong. People are not your most important asset. The right people are.” ~ Jim...
Improving Employee Retention Is Good Practice Managment
Recently at an appointment my dentist, whom I know well, was thanking me for referring one of our patients to his practice, which is...
Leadership That Motivates
“if your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~John Quincy Adams...
Steps To Handling Mistakes At Work That Work
http://www.cio.com/article/129301/Six_Tips_for_Fessing_Up_to_Your_Mistakes_ 12-10-12
Increase Your Productivity At Work..One Block At A Time
8/17/2012 http://e-articles.info/e/a/title/Nine-Steps-to-Organize-Your-Workspace/ #workmanagement #organization #workingmoreefficiently...
Compromising At Work
1. I recognize that my paycheck comes from those that my business serves. 2. I act each day like it is my first day at work (I try to...
My Supervisor Drives Me Crazy
“Understanding Different Work Styles With Color” OfficeTeam has a great survey and free download guide called “Your Work Style in Color”...
Ouch…My Boss Just Stung Me!
1. Be nice. This sounds simple but if you have just been “stung” by your boss it might not be. The first important fact to realize is...
Can More be Said About Telephone Etiquette?
(1). First and foremost, identify your place of business and your name. I cannot tell you how many times I have called a place of...
How Can You Not Meet Deadlines?
1. Think about the task as soon as you have been assigned it and figure out actually how much of your time it will really take. This...
Handling Difficult Conversations
It would be wonderful if we could work day in and out with our co-workers and bosses and everything went just wonderful, no problems or...
Does Your Office Have An EPA?
http://www.osha.gov/Publications/osha3088.pdf #EAPs #areyousafeatwork #disasterplansatwork #safetyforpatientsandworkers...
Avoid Train Wrecks in the Workplace with Consequence-based thinking
#workingmoreefficiently #conflict #problemsolving #consequencebasedthinking #teamwork #goals
Dealing With Co-workers Who Don’t Carry Their Load
#bademployees #Lazyworker #slackersatwork #lazycoworkers #badcoworkers #dealingwithlazyemployees #carryingyourload #teamwork
Ways to Drive Patients to Your Practice
http://www.healthcaresuccess.com/articles/local-companies.html
Teamwork in Connecting With Your Patients
http://www.healthcaresuccess.com/articles/motivational-communicators.html #financialobilgations #medicalstaff #communicationskills...
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