Practical Practice Management Blog

We each go to work everyday for many different reasons, I hope one of them is that you really enjoy what you do each day enough to look...

As I sat in my office I thought wow…is this all the patient really thought of his visit?  Didn’t he realize that the doctor was...

Procrastination is one of the most crippling diseases of productivity and it can ruin your career.  Many people do not even know why they...

Take for instance the Autocratic management style, not too many people really like working for a dictator, but in some cases with certain...

The first is our attitude in which we will do our job that day, it can vary throughout the day, but we always have the choice on what it...

Recently I was looking to  purchased a new car and wanted to make sure that all of the questions I had would be answered correctly to my...

I was on my lunch hour and of course the post office did have a bit of a line (I expected this as a lot of people try to take care...

Right before one of my lectures I was talking with some attendees who also managed medical practices and one of them said “that she felt...

http://www.ehow.com/how_2248969_make-better-eye-contact.html 8/5/14 #communicationskills #connecting #eyecontact #improvelistening

http://allbizanswers.com/what-to-do-when-a-customer-is-a-bully/ 4/2015 #bulliesatwork #handlingproblemsatworkwithbullys #meancustomers...

OSHA Emergency Facts Sheet OSHA Office First Aid Plans #Medicalinformation #heartattack #MedicalEmergenciesatwork #OSHA #CPRatwork...

1. Greet them with a smile 2. Say good morning or afternoon 3. Help them with caring kindness 4. Appreciate them being there 5. Listen to...

1. Remain calm, now this can be hard especially if you are taken by surprise.  By remaining calm you are defusing any escalation of the...

As the afternoon went on I kept reflecting on this lunch scene and wondered If our office ever looked that chaotic when we were...

In our place of business we have found three key ingredients to keeping our customers happy and coming back and also winning their...

"What you get by achieving your goals is as important as what you become by achieving your goals." Henry David Thoreau By: Jesus C....

Life in our office has been pretty busy to say the least for the past few months, with the challenges of going to a new electronic...

Have you ever been so frustrated with situation at work that involved your boss that you felt you needed to confront them?  How did that...

1. Do I recognize that my paycheck comes from the customers who come into our business everyday? 2. Do I act like today and everyday is...

1. Why am I/we frustrated today?  List all of the specifics that you can as to why you feel like you do. 2. What, if anything, can be...