Practical Practice Management Blog

The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that...

Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact...

This is a great story I heard over a decade ago, but continue to use it when I speak at conferences to drive the point of delivering...

According to a Gallup poll of more 1 million employed U.S. workers, it was concluded that the number 1 reason people quit their job is a...

We have three new employees at our practice (all under six months of hire date), which has caused me to do a lot of reflexing on our...

“Monday, Monday, so good to me Monday mornin’, it was all I hoped it would be….” Happy Monday to you all! Do you know if you asked 100...

When you are in the job search arena and desperately in need of landing a job it is hard to take the time to ask the right questions to...

At a conference I spoke at over the weekend, one of the presented topics was about practicing mindfulness. Far too often we become...

Empowerment is a term regarding a business management style where managers give staff members the power to make certain decisions within...

According to a Centers for Disease Control and Preventions survey 40% of Americans get less than the recommended 7-9 hours of sleep each...

Don’t aim at success – the more you aim at it and make it a target the more you are going to miss it. For success, like happiness, cannot...

When talking to a young business owner recently she told me that she was frustrated at how hard it was to own a business, run a business...

I am sure that many of you, like I suffer time-to-time with negative self-talk.  It seems to rise its ugly head when we are stressed,...

When working with a client recently they expressed they were having some difficulty working with a person whom they outsourced some...

I have been doing some work on gaining clarity in some areas of my life lately and I remembered an interesting conversation I once had...

Hiring new staff members is not one of my favorite things to do.  Why?  Because it costs money (lots of it), and if you make a wrong...

When hiring a new person we (the employer/manager) have certain expectations they are to meet, at least in our minds. But does the new...

One of the most important skills that we can develop that will improve our daily life is self-discipline. Self-discipline is the...

My friend and colleague, Dr. Peter Wishnie, always teaches that you need to “slow down to speed up”. Over the years I have found this to...

Last week I stopped by our local pet store to pick up a few things for my Boston Terriers.  As I was walking up to the register one of...