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Keeping The Gears Of Leadership Oiled
Or another way to say it, is they think because they hire someone who they should automatically understand what the vision is for the...
Handling Angry Customers
Even after working in a people service business for many years I still get surprised at the negative things people will say to us when...
Reduce Employee Complaints With A Better Work Environment
In many places of business if employees are unhappy with issues regarding their work atmosphere (other than legal issues) there is just...
Life’s Interesting Messages
Since I was the Educational Chair for the program part of my job tasks was to make sure that after the program was over that nothing of...
Education Of Employees Creates Dedication Of Employees
Statistics show that more employees are now looking to invest back into their jobs and this trend is on the upswing for people to want to...
Empowering Employees is a Smart Business Strategy
One definition of empowerment for the workplace is; Empowerment is the process of enabling or authorizing an employee to think, behave,...
Greg Blencoe on Good Management Practices
After I watched the video review, I started thinking about why good management practices are so important. And the reason is that they...
How Can You Be A Better Manager?
Continuing education is the key to improving not only your skills but the skills of those you serve. The better you are at being a...
Are You Called To Be A Leader?
“if your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~John Quincy Adams Working in an...
What Is The Best Way To Communicate?
Here is an example of a pro for texting we have found for our office; our physician works in other facilities during the work week along...
It Is All About The Words You Choose
The video below reminds me of a lecture that I attended a year ago given by Jesus Vazquez, PMAC, who also writes for this blog. The title...
Keeping Your Team On The Right Track
We have recently had some changes take place in our office with one employee moving and working remotely, a new employee coming on board...
Judgment by A First Impression Can Be Very Wrong
Sadly we humans do it all of the time. We see someone and based on what we see we make a decision about the person, what is going on,...
Fireworks in the Office; The Angry Employee
Many years ago, 13 to be exact, I had only two employees that worked in our medical office and they happened to be pretty good friends. ...
Celebrate Employee Successes
As employers or management we all to often can find the short-comings and mistakes that employees make and will focus more on these than...
Conducting Employee Reviews
Is your goal to help your staff members grow and succeed in their career with the company? Do you have pre-planned questions that you...
Practicing The Golden Rule
“Treat others in every situation as you would want to be treated if it were you in that situation” Can you imagine what the world would...
The Benefits Of Cultivating a Team
These are excellent questions that need to continually be posed to our team on a regular basis so we can continue to improve on the...
When Poor Employee Performance Becomes Regular Performance
What do you do when poor performance starts to become an employees regular performance? I am sure we have all worked in places where we...
Be More Productive By Relaxing
We are such busy people with so many demands in our lives with trying to balance work life, home life and personal “me” life. It seems...
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