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What’s Up With My Co-worker?
Many people are effected by what is called Seasonal Affective Disorder (SAD), which can happen during this time of the year. The first I...
Looking For Problems To Solve
Ask those that work with you to put on their thinking caps and take a look around at what you are currently doing that you might be able...
Employee Discipline Policies
The ramifications of not dealing with employee discipline issues are endless. The article below gives examples that can be used to set up...
Are Job Titles Important?
Happy Tuesday to all of you! Today I am happy to host Greg Blencoe, the author of The Supermanager on my blog today. For those of you...
Can You See The Goal?
“Shorten the time between the idea and the implementation.” ~ Dan Kennedy I was really excited to be there and the beauty of the views...
Be Worthy Of The Wages You Are Paid
Others choose to wade through Friday watching the clock wishing 5 o’clock would hurry up. They pace their work, producing very little...
Work and Home, The Balancing Act
I recently was talking with a law enforcement officer who told me that she would be ready to finish her shift and someone would not show...
Examine Your Management Skills
Recently Joel posted an article title “What’s a good manager worth” which caused me to take a good look at myself, my management skills...
What Are Your Employees Thinking?
Do they get excited about what they do and who they do it for? Keeping employees actively engaged and happy at work can be a...
The Lesson To Be Learned
I was reading a blog post on leadership and decided that to print it off for future reference. When I clicked the print button my...
Do You Need Change?
“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro But what if your place of...
Called To Coach And Lead The Team
That may sound pretty harsh, but let’s think it through before making any critical judgments. The “manager” works under someone, perhaps...
Great Customer Service Requires That You Be There
“Right now a moment of time is passing by….we must become that moment.” ~ Paul Cezanne You may be there physically, but what about being...
A Lesson On Apologies
The Last Lecture, died on July 25th, 2008. If you have never watched the last lecture or read the book I highly recommend that you do. ...
Appearance Does Influence Impressions
I had the wonderful opportunity to speak to a group of Medical office managers and Assistants a few years back in London, Ontario. It...
Make A Happy and Healthier Workplace
We all want to stay healthy and there are certain things that we can do to help from spreading of germs while at work. Think about your...
What is Micromanaging all about?
“The more you use your reins the less they’ll use their brains.” ~ The Horse Whisper Eventually many managers will come to the...
Resolving Workplace Conflict
Maybe it is a one time incidence that can be overlooked. But when it becomes a regular occurrence that is upsetting your work world then...
When You Feel It Is Time For A Raise
It is good management practice to have a standard pay increase policy that employees are told about when they are hired, eliminating the...
Effective Leadership Standards
What defines a good leader, one that others will want to follow? Leading people is the opposite of controlling them. The business team...
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