Practical Practice Management Blog

In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have...

“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and...

Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities....

If you have been in a management position at anytime in your employment life, I am sure you will agree that it is a position not for the...

For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A...

Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their...

If you’re called to lead, coach, manage or supervise, these simple rules will help you be the kind of leader your staff will respect and...

2020 what a year this has been globally. The other day I told my husband, “I feel like I am waiting for something, but don’t know what...

Wouldn’t it be great if we never had face difficult times in our life? Sometimes, when things have been going good for awhile I will...

Decisions can be difficult at times and we have so many to make each day from what to fix for dinner, what to wear to work, to what would...

A couple years ago our practice found itself in the position of needed to hire a couple of new staff members. Now, the hiring process is...

During difficult times it is easy to lose our sense of humor, but it is during these times that we really need it. Humor can lift our...

No matter what business you are in all business owners and managers want their workplace run more efficiently and more profitably.   We...

I like to have fun, and I think most people do as well. My father who is almost 93 still tells jokes to anyone who comes to visit or...

If your job includes overseeing others to make sure tasks to run the business are getting done, then you really want to have people on...

As I mentioned a couple of posts ago, we have been covering the topic of “building Trust” with our work team in a private group I coach...

One day the Baby Boomer physician asked Gen Y assistant for the phone book.  The assistant replied, “I don’t think we have one.”  The...

Happy Monday to you all! This week in a private coaching group with Top Practices Virtual Practice Management Institute I will begin a...

“Happy Tuesday to you all!  This post was to go out yesterday morning but when I was in the middle of finishing it our power went out. ...

Everyone likes to work with people who have a great attitude.  You know the person who smiles and says good morning and then if they are...