Practical Practice Management Blog

The key to effective delegation is knowing your team players strengths and allowing them to be used in the best way possible to benefit...

A common error for new management personnel is they tend to over manage the employees. They want to do a good job to show their boss that...

I am sure we would all agree that people are as different as oranges and apples.  In most workplaces you will find many different...

It is always a surprise to me when an employer will complain that their employees do not seem motivated and they fail to do the job that...

I was talking with a gentleman the other day that had just lost his job.  He said that he went to work one day and all of the employees...

I have the wonderful opportunity to speak to medical office personnel all across the U.S. and Canada.  It is so interesting to me that no...

Recently we added to our office staff and it has reminded me, again, how important it is to have an effective training program in place....

In the instant demand world that we live in, where many times our customer service is done in a matter of a few minutes. We really need...

I really enjoy going into places of business and observe the behavior of the employees when they are interacting with customers. You...

By accepting that you choose your attitude you demonstrate a level of personal accountability and pro-activity, which can fill your life...

I overheard a conversation that some employees from a neighboring office in our complex were having in the parking lot.  I really could...

Are you a business owner or a manager for a business?  If you have employees working for you have your ever wondered what they say when...

Do you work for a company that sets goals for employees and then pays them an incentive if they are reached?  If so, I really would like...

A “manager/coach” works under someone, perhaps a supervisor or the business owner.  They have been entrusted to instruct, guide and...

As a business owner or manager you may have found that it is harder to monitor an employee’s production than you thought it might be....

With the difficulty of finding a job now, you would think that once you landed one that you would do everything in your abilities to keep...

I read an article recently on the Forbes site titled Leadership Is About Emotion.  Whether you are in a leadership role at work, home or...

One way to make your team less willing to follow your coaching is to continually pull rank on them.  There are times when it is necessary...

image: http://www.infifthgear.com Have you ever really thought about how you sound to others, especially the customers who come to your...

When consulting with clients I am often asked “do I have the right number of employees?”  I wish that there was a simple answer to this...