Practical Practice Management Blog

Have you ever done something at work that might be considered in a gray zone?  Possibly doing something not totally wrong, but not really...

Recently I was gone from the office for a couple of weeks on vacation.  Going on vacation can be a double-edged sword.  You really want...

Have you ever really paid attention to how you listen to someone when they are speaking to you? Do you always give them your full...

One of the most time consuming issues that a manager deals with is staff personality conflict. Of all the tough issues that are dealt...

One common complaint I hear from employees when I speak at conferences is they do not feel that their superior or employer really...

Good Morning and Happy Tuesday.  I have just returned from a nice long Holiday with my family traveling around Southern Italy. It is good...

Training at work is an ongoing process whether you work in a medical office, retail store or restaurant, systems and procedures are...

We all know we need to have some rules at work in order to keep things running smoothly and efficiently.  But what types of rules and how...

Running any type of business is difficult. I personally know this because my husband and I run our medical practice. There are more...

Trust, like respect, has to be earned over time. In the workplace that can be difficult because when someone is hired to do a job you...

Clear communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, when, in fact, it is not and often...

“Bad planning on your part does not constitute an emergency on my part” ~ Proverb Have you ever worked with someone who is always in...

A friend of mine sent me some old proverbs to read, I found them interesting and thought-provoking.  A particular one stood out when I...

This past weekend at a conference I had the opportunity to present to medical office managers and administrators. There were three of us...

I decided to do a throw back Thursday for today’s post.  This post originally debuted in November 2011 and is still a post that gets hits...

It seems as though in the past couple of weeks our office has had to handle situations with difficult people. Not only were these people...

There are certain types of people who like having problems and dwell on anything negative.  They are not happy, (which they are not...

I was reading a post the other day by Martin Webster titled “Top 5 Questions Great Leaders Should Ask Their Teams.” This really got me...

For the past several months I have had the opportunity to work with a few new and young managers. Most of these managers are Generation...

“The task of management is to make people capable of joint performance, to make their strengths effective and their weaknesses...