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Do You Need Change?
“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro But what if your place of...
Called To Coach And Lead The Team
That may sound pretty harsh, but let’s think it through before making any critical judgments. The “manager” works under someone, perhaps...
Resolving Workplace Conflict
Maybe it is a one time incidence that can be overlooked. But when it becomes a regular occurrence that is upsetting your work world then...
The Difference Between Good and Outstanding Employees
I have had the opportunity to lead multiple office manager workshops where the subject of outstanding employees always seems to be a hot...
Keep Moving Forward
“Even if you fall on your face, you’re still moving forward” ~ Victor Kiam Not that I want to fall on my face, but if we do not keep...
Do You Set Limits?
“If you always put a limit on everything you do, physical or anything else, it will spread into your work and into your life. There are...
The “Be Prepared” Management Style
He said they likened the managers to Samurais (Japanese Soldiers) and that they must always be prepared. He told us that the managers...
Managers Grow Your Teammates
Why do you think that delegating some of their tasks is such a hard thing to do? Delegation does take time, effort, planning and...
What Is Your Standard Today?
The trick is to catch the change quickly and do what it takes to regroup, redirect and get back on the track that you originally...
Team Work Is Great When It Works
Imagine watching a pro-football game and the quarterback calls the play, the team gets set and then the quarterback steps back to throw...
The Foundation of Great Employee Training
My sister who was older got to clean the bathrooms, I couldn’t wait until I was old enough to do this “glorious job.” Then the day came...
Lessons From Parenting To Managing
All three of my children were and still are very different and I had to find out what would work with each one. The same holds true with...
Coworkers Getting Personal At Work?
Maintaining good relationships with those you work with is essential in creating a great work environment, but there is that fine line of...
What Kind Of Ride Are You Giving Your Customers?
When you went to Disneyland way back then, you had to purchase a ticket book which contained tickets lettered from A to E. The higher...
Working Better By Understanding How Your Brain Works
I am continually amazed at all of the wonderful people who I have come in contact with and the talent that each of you have and are...
Not Reaching Your Goals, What’s Holding You Back?
aThis is my Boston Terrier Bella, and yes she is up in a very large oak tree in our back yard. Terriers love to hunt rats, squirrels and...
Does Your Job Bring You Pleasure?
When I purchased my first home, I just couldn’t believe that I was a homeowner. I spent most of my waking hours, when not at work,...
Not Giving In To A Stressful Day
“Monday Monday, can’t trust that day, Monday Monday, sometimes it just turns out that way Oh Monday morning, you gave me no warning of...
Learning to Understand Your Motivation
If you are like 99% of the world’s population you have said it at least a couple of times (and probably a whole lot more). What is it...
Free Copy of The Supermanager
Well today and today only at Amazon you can get the Kindle version for free! This is a management book that you will not want to miss out...
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