Practical Practice Management Blog

A few weeks ago I had the wonderful opportunity to speak at The Western Foot and Ankle Conference held at the Disneyland Hotel. This is a...

Whether you are a new employee or a seasoned one, the ability to focus and paying attention is key to becoming a great employee. If you...

“My beautiful mother is no longer here with me but her valuable work ethic lessons play over in my head each day at work. It is...

One of the most common problems I hear from employers at this time is a not having enough staff to run their business and grow. Many...

No one staff member should ever be indispensable to a practice. All staff members should be equally trained in their position and then...

As a business owner or manager your expectations of those that work for you are to be productive. Many times, people are less productive...

A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in...

There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not...

When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or...

Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was...

Metaphysical theorist will tell you that whatever you focus on is the thing that expands. If we think about this and apply it to...

A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep...

As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them? Many...

We make decisions every day, from the moment we wake up to the time we go to sleep.   Large or small, our decisions guide us throughout...

Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to...

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is...

“There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big...

There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he...

“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and...

Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities....