Practical Practice Management Blog

“Respect cannot be bought or learned, it must be earned” It would be great if we always could work with people who our personalities...

If issues arise and you need to remind them of their tasks you want to handle it in a manner that shows you mean business, but also you...

Being a parent of adult children, I thought about what it would have been like if I would have been a reactive parent as my children were...

I explained that apparently they didn’t make the envelopes that we had been purchasing for the past several years anymore and that these...

1. Do you fully understand your role at work? Now you might think this is a dumb question because you know what you were hired to do, but...

To effectively lead you need to have a clear direction of where you (and your business) are going so that you may take your employees...

The Butterfly Story A man found a cocoon for a butterfly. One day a small opening appeared, he sat and watched the butterfly for several...

1. The changes that were being made took the employees out of their comfort zone.  They had been so use to doing things one way that it...

Help To Break Bad Habits 4/17/13 #badhabits #officemanagement #slangwordsatwork #soundlikeaprofessional #breakbadlanguagehabits...

http://allbizanswers.com/what-to-do-when-a-customer-is-a-bully/ 4/2015 #bulliesatwork #handlingproblemsatworkwithbullys #meancustomers...

http://www.management-issues.com/display_page.asp?section=opinion&id=5967 12/9/13 #CustomerSat #Customerservice #communicationskills...

1. She was promised a raise prior to the company being sold and now she was told by her manager that another employee was being paid too...

In our place of business we have found three key ingredients to keeping our customers happy and coming back and also winning their...

I went to the patient and explained what we had done to try to verify her insurance and that she could pay a percentage of today’s...

Do you have co-workers that weigh you and others down by not completing their share of the workload?  I know we all have days when we...

Have you ever been so frustrated with situation at work that involved your boss that you felt you needed to confront them?  How did that...

Here are a few of the top 10 reasons that large companies fail to keep their best talent, the link below is to the article in full, which...

Do you ever feel like you work in a zoo?  I am sure many times you may feel like you are working in a zoo, especially...

1. Leadership – Having the ability to lead others so that they prosper in their positions with the company.  Successful managers raise...

Here are 10 tips for creating and implementing a fair, accurate, and discerning employee review system: Human Resources Employee...