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Walking in Your Co-workers Shoes
Have you ever been able to switch positions with someone at work? You really do learn a lot about what your co-workers have to do when...
I Before We Makes The Team Better
Many times a manager’s focus is on getting their team to function like a team. There are hundreds of books that discuss the how to’s of...
Strengthening Employees
When I notice that one of my staff has a problem they are dealing with, I want to step in to help them fix it (make things better for...
What Is Your Purpose At Work?
Management personnel must realize that those that work under their supervision may want and need to know how they are doing. Not only how...
Managers Who Grow Leaders
As a manager it is important to know when to take the reins and when to step aside when working with your team. If your management style...
Free Download of The Supermanager
Last weekend I lead a workshop for office managers using the book “The Supermanager” as my resource. I have found this book to be a...
A Co-worker With Harassing Behavior
A woman told me an interesting story about her workplace. She was a new employee of large firm and worked with a couple dozen people on...
What Customers Really Want
Whether you work in a medical office or a grocery store, if the business’ main purpose is to provide service or products to people then...
Positive Confrontational Conversations
I recently had to have a talk with someone regarding over-stepping boundaries of positions. I wanted to avoid confrontation on this...
Giving Negative Feedback
Positive feedback is easy and it makes everyone involved feel good. It inspires repeat behavior in employees and motivation to do even...
Who Has Your Back?
Managers Who Listen. There is more to listening than just paying attention when someone is speaking to you. Managers need to listen to...
Becoming a Great Employee
Since the pool of eligible and highly qualified people seeking jobs is so large, it is important to understand what employers are...
High-Quality Employees
“No matter how good or successful you are or how clever or crafty, your business and its future are in the hands of the people you...
Get It While It is Free!
Greg Blencoe the author if the Supermanger offered his book as a Kindle download on Amazon for free. I announced this on my blog and...
Managers Need to Know What Their Staff is Doing
By “tracks performance closely” I am not referring to micromanaging. Successful managers do not need to micromanage. When a manager knows...
The Benefits Of Admitting Mistakes
There are two sides to a mistake when it is found. Either you found that one has been made or you made it and need to admit it to your...
Missing the Mark With Your Employees
1. Businesses grow and change, strategies change. 2. Employees become more experienced and their duties change. 3. As technology...
Employee Discipline Policies
The ramifications of not dealing with employee discipline issues are endless. The article below gives examples that can be used to set up...
Appearance Does Influence Impressions
I had the wonderful opportunity to speak to a group of Medical office managers and Assistants a few years back in London, Ontario. It...
Managers Grow Your Teammates
Why do you think that delegating some of their tasks is such a hard thing to do? Delegation does take time, effort, planning and...
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