Practical Practice Management Blog

With the difficulty of finding a job now, you would think that once you landed one that you would do everything in your abilities to keep...

Recently in my consulting business I have been reviewing resumes and interviewing prospective employee candidates for medical offices....

If you serve customers or clients you are in the service industry and understand that 100% satisfaction is the goal to aim for when...

No matter how hard employers and employees try, there are bound to be stressful situations that come up at work.  Being able to work...

What possibly could be so difficult about communicating with another person?  Most of the time we think there are very few problems when...

Every business depends on customers of some type.  Without them they would no longer be in business.  It is highly important that...

Are job descriptions necessary? This is a good question, and for many places of business none exist. How many jobs can you think of that...

by Greg Blencoe A while back, I had a brief conversation with a woman I know.  Near the end of the conversation, she told me that her...

By Greg Blencoe http://www.freemanagementbook.com/ In office environments, the day-to-day, week-to-week, month-to-month routine can at...

Do you work in a customer service business? If you do I am sure you can relate to this video very well. I am always amazed at the...

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is...

Last week my blog posts were about an office managers workshop that I presented at. The material that I used for the workshop was based...

Having good employees should not be the exception, it should be the rule. Recently I had an experience with a company that we hired to do...

If you are a manager or are in a position where you oversee others at work, I am sure you have had occasions when you have been...

Far too often in small businesses employees are thrown into positions which they have not been trained to do.  They often are the next...

My conference at Disneyland, CA. last week was wonderful. It is always so refreshing to learn new things about the field you are working...

The Magic Kingdom surveys guests on a continual basis.  They have several ways they do this.  They feel that “guests are best heard...

Several years ago at a conference the word “empowerment” was probably the word most used during the daily lecture sessions.  Empowerment...

Since many people travel for business and often eat meals with clients or executives of their business, it is a great idea to keep...

“Leadership is an ongoing work in progress.  Always be looking for the next puzzle piece to fit into place.” ~ T. C. Totaro 10/17/14...