Practical Practice Management Blog

The key to a successful business it to be able to attract customers, satisfy them, and retain them for future business.  Giving great...

Far too often we allow the day to bring what it may and we try to make it work with what we need to accomplish.  This does not work well,...

People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their...

Yawning at the desk again?  Are you having a hard time waking up and getting with it at work? There are several reasons why we can suffer...

When challenged about ethical standards people can feel backed into a corner and begin what is called “creative labeling” or “making...

Working on a team can be a lot of fun, but there also can be difficult times where team members do not see eye-to-eye. Open communication...

“Don’t just let your business or job make something for you, let it make something of you.” ~ Jim Rohn (Do the best you can always!)...

We are all customers of some type of consumer business and as a customer we should try to be as understanding as possible when we...

The culture of your company leaves a fingerprint on your customers.   Your culture is unique only to your company and those that work...

People become unhappy with their work situation for many reasons, far too many to address in a single blog post. Certain signs begin to...

While at an airport restaurant this weekend I happened to overhear a conversation between two employees that were less than satisfied...

According to communication experts, the words we speak or hear are only part of the way we communicate with one another.  These experts...

There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not to...

You really can learn a lot by watching and listening to people as they are conducting business.  I am always looking for stories that...

When you hear the word “Delegation” what do you think of? If you are a manager, team leader or employer you probably have the need to...

As a business owner or manager you have the opportunity to set the tone each day for your employees/co-workers.  Over the past few years’...

My last blog post was on the underperforming employee; today I would like to look at what makes an outstanding employee? I have been a...

There are many difficult situations that a manager has to handle, but one of the hard ones is when you have a good employee who ends up...

Working with a team of people, issues are certain to come up. The only way they will be resolved is if they are addressed, discussed and...

Think of your favorite restaurant, you love the food, the staff is friendly and attentive and the atmosphere is wonderful. You look...