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Investing In Employees, Are You Getting A Good Return?
One day a patient was checking out from their appointment and she said to me, “Every time I come here, I am amazed because everyone who...
How Your Frontline Can Increase Your Practice’s Bottom Line
I want to thank all of those who either attended our “Facebook Live” webinar or have watched my partner Dr. Peter Wishnie and myself’s...
7 Ways We Tune Out On Conversations
The way we communicate with others can either make or break the relationship or encounter we are having with them. I’m sure you have had...
10 Ways Germs Are Passed At Work
We need to work so we all want to stay healthy, especially during this time of bad flus and viruses. There are certain way that we can...
Mastering Leadership
“The Lone Ranger would have died without Tonto.” Leaders do not become leaders by themselves, yet so often we point out the leader...
How Can I Do More With My Time?
I was at a conference this past weekend talking with office managers and the conversation turned to time management and the struggles...
Lack of Confidence At Work
There are three primary reasons that employee will lose motivation at work. Lack of Confidence Lack of Focus Lack of Direction Today, I...
Expressing Frustration At Work
Work isn’t always a happy place and If you are like most people, you probably get frustrated with your job every now and then. At times,...
When A Coworker Is Not A Team Player
One of my clients told me they were having a problem with a new front office reception person. He said they checked out all of his...
When You Think It Is Time For A Raise
What do you do when you think it is time for you to receive a pay raise? Maybe your last raise was a year ago and you are under the...
Happiness Is A Choice
Last week I had a coaching call with clients on the topic of “Making Your Workplace A Happy Place.” So often we forget to look for the...
Improving Your Productivity, It Is Up To You
The technology we have at our fingertips we can be used to become more efficient, but it also allows us easy access to a world of...
Don’t Get Stuck Become An Outlier
Far too often we will just stay stuck in a bad situation and do not think outside the box for solutions. We need to become an “outlier...
It Takes Forever To Build A Team
Team building is no easy task and there is no overnight solution to creating an excellent performing team. Whether your team is two or...
What Are The Rules?
At a recent meeting I was talking with a couple of office managers and the topic of employee policy manuals came up. I asked them if...
There Is Always Room For Improvement
“The biggest room in the world is the room for improvement.” ~Helmut Schmidt I was talking with a small business owner recently about the...
Accountability Failure
Recently, at a conference I was talking with some office managers and the issue of employee accountability kept coming up. It seemed as...
Training For Success
Training employees can be a daunting task, especially if you do not have a training program in place. In order for employees to be...
Learn Lessons From The Storms
“And once the storm is over, you won’t remember how you made it through, how you managed to survive. You won’t even be sure, whether the...
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