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What Are The Rules?
At a recent meeting I was talking with a couple of office managers and the topic of employee policy manuals came up. I asked them if...
What Is Wrong With My Employee?
It often happens when an employer or manager notices that an employee has a change in work behavior they fail to address it, hoping it...
Great Leaders Are Persistent
Persistence is a quality of all great leaders. If they were not persistent no one would want to follow them. Humans want a leader they...
Be On Top Of Your Game On Friday!
Happy Friday! Statistics show that by the time Friday, the end of most work weeks, gets here employees who work Monday through Friday...
Resolving Conflict At Work
Are Sue and Annie at it again? You can always tell because the desk drawers close a little harder, the phone is hung up a more abruptly...
Addressing Poor Performance At Work
Most of us have had a day when our work performance has been less than our best, but this is a rarity not the norm. As a manager or...
Accountability Failure
Recently, at a conference I was talking with some office managers and the issue of employee accountability kept coming up. It seemed as...
Pay Positive Attention At Work
No matter how hard we may try to provide a positive work environment, stress seems to find a way of slipping in the door. According to...
It’s Never Their Fault!
Have you ever worked with a blamer? This argumentative, personality is a very difficult one to deal with. People who are like this truly...
Management Is Not For The Faint of Heart
Being in a management position is not for the “Faint of Heart.” (Definition: Lacking courage to face something difficult) Understanding...
It Is Just The Way I am….
I was having a conversation the other day with a manager of a small business. We were discussing how to handle employee problems, and...
Handling Confrontation
Being in a management position I cannot say that I enjoy confrontations with my employer or staff members. Although, over the years I...
Three Time Management Tips
Far too often we allow the day to bring what it may and we try to make it work with what we need to accomplish. This does not work well,...
Team Effort Pays Off
When a group of people working together realize that it is their combined knowledge and effort that makes the difference, they then are...
Is There A Foolproof Way To Achieve Your Goals?
Do you have a hard time achieving goals you really want? I have often wondered if we really want to obtain a goal, why is it that we...
Better Management for Better Customer Care
People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their...
Highly Emotional Employees
Working with people who are highly emotional can not only be difficult, it can be quite draining. They wear their emotions on their...
Keeping A Below Standard Employee
When speaking with a group of managers recently, I asked what were their top employee issues. I was very surprised that many of these...
How To Manage People
The best way to manage people is not to manage them, but to manage systems. Once you know what the expectations are of you, the manager,...
Showing Respect At Work
Lack of respect in the workplace happens more than we would like to think. One would hope that people would demonstrate respect for one...
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