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Becoming a Great Employee
Since the pool of eligible and highly qualified people seeking jobs is so large, it is important to understand what employers are...
Managers Need to Know What Their Staff is Doing
By “tracks performance closely” I am not referring to micromanaging. Successful managers do not need to micromanage. When a manager knows...
Why You Could Be losing Your Employees?
As I read through the 10 reasons I clearly understood that the reasons they gave not only applied to large companies, but they equally...
Saying “No” To Keep Balanced
According to the CDC (Centers for Disease Control), of employees surveyed between 40-50% have reported that their job is “very” stressful...
When People Treat You Poorly
There are so many great points that he makes in this book that drive the main point that all workplace leadership must be ethical and...
Getting Fed Up At Work?
Is it that you realize jobs are pretty hard to come by now? Maybe you took a real good look at your job and counted all of the positives...
Clear Questions for Better Answers
Most often this does not happen because of how we try to get the information from others in the first place. For example, you want to...
What’s Up With My Co-worker?
Many people are effected by what is called Seasonal Affective Disorder (SAD), which can happen during this time of the year. The first I...
Do You Need Change?
“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro But what if your place of...
Appearance Does Influence Impressions
I had the wonderful opportunity to speak to a group of Medical office managers and Assistants a few years back in London, Ontario. It...
Make A Happy and Healthier Workplace
We all want to stay healthy and there are certain things that we can do to help from spreading of germs while at work. Think about your...
The Difference Between Good and Outstanding Employees
I have had the opportunity to lead multiple office manager workshops where the subject of outstanding employees always seems to be a hot...
Workplace Confrontations
When confrontation in the workplace used to happen I would get very upset and flustered which hindered my communication. I would...
What Attracts Customers?
One small town had a main street that tourist buses would drop visitors off at the bottom and they would walk up to the center of town...
The 5 C’s of Success
I posted this story some time ago and felt that it was worth repeating, it was a good reminder for me to read it again. Wishing you a...
Does Your Personality Cause Issues At Work?
We tend to forget about our personality “quirks” for the most part because they are just part of us and unless someone brings them to our...
Free Copy of The Supermanager
Well today and today only at Amazon you can get the Kindle version for free! This is a management book that you will not want to miss out...
When Work Styles Clash
For example you may be the type of person when you see that there is a better way of doing something you just want to do it now. Your...
Say No To Gossip
There is just something “juicy” when you get the chance to hear a “tasty fact” about another person and it is not from them, but another...
Organization for Better Productivity
Getting organized and staying organized is an ongoing evolving process. Not only must you maintain your systems, but you must be...
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