Practical Practice Management Blog

A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in...

Randy Pausch the author of The Last Lecture, died on July 25th, 2008. If you have never watched the last lecture or read the book I...

Clear and caring communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, but really is not and...

As I mentioned a couple of posts ago, we have been covering the topic of “building Trust” with our work team in a private group I coach...

Everyone likes to work with people who have a great attitude.  You know the person who smiles and says good morning and then if they are...

Employers, supervisors and managers tell their staff that they want to hear from them and will tell them that their “door is always...

The way we communicate with others can either make or break the relationship or encounter we are having with them. I’m sure you have had...

On my coaching call yesterday, we were discussing the topic of “Mindset” and how we have the ability to change our mindset.  I told the...

Most conversations at work are not speaker to listener. They end up being speaker to speaker. People talk at each other, reacting...

With such busy lives we live it shouldn’t surprise us when our attitudes shift slightly to the “dark side” when there is a disagreement...

This past weekend I had the privilege of speaking with medical professionals at a conference in Toronto, Canada. One of the topics we...

“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” ~ Richard Branson People do not want...

A couple of months ago I went to a conference and part of the requirement for managers in my state was to take a 2-hour course in Sexual...

At a conference I spoke at over the weekend, one of the presented topics was about practicing mindfulness. Far too often we become...

Recently, our medical practice hired two new staff members. These wonderful ladies have worked together in another practice for about...

“When you ask better questions, you get better answers. This may seem like common sense, but common sense is rarely common practice. When...

Many workplaces discourage friendship bonding because they feel that employees will be more interested in talking with their friends...

We hear and read a lot about being more compassionate toward others these days.  Compassion is something that can be learned, but only if...

What I made a mistake? Sometimes it is just hard to believe when you have made a mistake, especially when you know what you should have...