Practical Practice Management Blog

What a great question I thought.  Many times we think the people we serve that pay money for either product or service are our...

Then when something happens and they are less than satisfied, do they remember all the good you have done and let it slide?  Probably...

As I read through the 10 reasons I clearly understood that the reasons they gave not only applied to large companies, but they equally...

According to the CDC (Centers for Disease Control), of employees surveyed between 40-50% have reported that their job is “very” stressful...

There are so many great points that he makes in this book that drive the main point that all workplace leadership must be ethical and...

Depending on the type of problem, “thing versus human” the difficulty level will vary.  If it is a “thing” problem then you need to...

1. Businesses grow and change, strategies change. 2. Employees become more experienced and their duties change. 3. As technology...

Ask those that work with you to put on their thinking caps and take a look around at what you are currently doing that you might be able...

The ramifications of not dealing with employee discipline issues are endless. The article below gives examples that can be used to set up...

“Shorten the time between the idea and the implementation.” ~ Dan Kennedy I was really excited to be there and the beauty of the views...

Others choose to wade through Friday watching the clock wishing 5 o’clock would hurry up.  They pace their work, producing very little...

I recently was talking with a law enforcement officer who told me that she would be ready to finish her shift and someone would not show...

Do they get excited about what they do and who they do it for?  Keeping employees actively engaged and happy at work can be a...

“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro But what if your place of...

That may sound pretty harsh, but let’s think it through before making any critical judgments. The “manager” works under someone, perhaps...

“Right now a moment of time is passing by….we must become that moment.” ~ Paul Cezanne You may be there physically, but what about being...

I had the wonderful opportunity to speak to a group of Medical office managers and Assistants a few years back in London, Ontario.  It...

We all want to stay healthy and there are certain things that we can do to help from spreading of germs while at work. Think about your...

“The more you use your reins the less they’ll use their brains.” ~ The Horse Whisper Eventually many managers will come to the...

Maybe it is a one time incidence that can be overlooked.  But when it becomes a regular occurrence that is upsetting your work world then...